Last updated: April 28, 2025
KYNS3D is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, place orders, or contact our team.
1. What Information We Collect
When you visit our website or make a purchase, we may collect the following information:
- Your name, email address, shipping address, and contact number
- Order and payment details (processed securely through third-party payment providers)
- Your IP address, browser type, and device information (for analytics and security)
- Any information you provide when contacting us via email or contact form
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you regarding your purchase or inquiries
- Improve our website performance and customer experience
- Send order confirmations, tracking details, or important service-related notices
- Comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal data to any third parties. However, we may share your information with:
- Australia Post or other shipping partners to fulfill your delivery
- Payment gateways (e.g., Stripe, PayPal) for secure transaction processing
- Service providers who help operate our website and email communication
All third-party services we work with are required to maintain data protection standards in accordance with applicable laws.
4. Data Storage and Security
We store your data on secure servers with appropriate encryption and security protocols. Payment details are never stored on our own servers and are handled exclusively by third-party payment processors.
We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure.
5. Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request corrections to any incorrect or outdated information
- Ask us to delete your data (where legally applicable)
- Opt out of non-essential communications
To exercise any of these rights, please contact us at contact@kyns3d.com.au or through our Contact Page.
6. Cookies and Tracking
We use cookies to enhance your browsing experience and collect anonymous data about website usage. You can disable cookies in your browser settings, but this may affect site functionality.
7. Children’s Privacy
KYNS3D does not knowingly collect personal data from children under the age of 13. If you believe we have unintentionally collected such data, please contact us immediately so we can delete it.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date at the top will be updated. We recommend reviewing this policy periodically.
9. Contact Us
For questions or concerns about this Privacy Policy or your personal data, please contact us:
KYNS3D Privacy Officer
Email: contact@kyns3d.com.au
Business Hours: Monday to Friday, 9am – 5pm AEST